Meet Our Team

Professional DME Billers

Meet the team below.

With 25 years in the DME industry, Dawn Clayton owns and operates Chapman DME Billing. She has been involved in all aspects of the revenue cycle process, which gave her the knowledge, experience, and necessary perspective to navigate the complexities of the reimbursement process.

With seven years of experience in the medical field, Meagan has developed a strong understanding of the complexities of DME billing. She holds an Associate’s Degree in Applied Sciences for Orthopedics and has in-depth knowledge of the billing process, especially in relation to insurance verifications, claims management, and authorization procedures. Her background working for an orthopedic surgeon has equipped her with specialized expertise in managing healthcare-related billing challenges.

Meagan is committed to optimizing billing operations, reducing claim denials, and ensuring that clients receive accurate and timely reimbursements. Her extensive experience in the field helps her consistently deliver exceptional results in a fast-paced, compliance-driven environment.

Outside of her professional role, Meagan is pursuing a bachelor’s degree in Organizational leadership in Healthcare Administration.

Courtney’s proactive approach ensures that clients are always informed and that their claims are processed with the highest level of accuracy and efficiency. Courtney is an active participant in continuing education and stays up-to-date with the latest industry regulations. She consistently seeks opportunities to expand her knowledge, especially regarding Medicare regulations, to ensure compliance and improve billing accuracy. Her commitment to personal growth and professional development underscores her passion for the medical billing field.

Since joining Chapman DME Billing in 2019, Kaitlyn has remained dedicated to professional growth, continuously expanding her expertise in medical coding, insurance guidelines, and patient advocacy. Her specialized knowledge allows her to navigate complex authorization systems with precision, ensuring timely and accurate approvals that reduce delays and billing discrepancies. She holds both the ACMA Prior Authorization Specialist Certification and a Medical Coding Certification, further demonstrating her commitment to excellence in the field.

Kaitlyn is passionate about improving the patient experience by optimizing the authorization process, minimizing administrative burdens, and fostering strong communication between healthcare providers and insurance companies. Her keen attention to detail and in-depth understanding of industry regulations help drive efficiency, cost-effectiveness, and compliance across all aspects of the revenue cycle. She is committed to staying ahead of industry changes, actively pursuing continued education and additional certifications to enhance her skills and support the ongoing success of Chapman DME Billing.

Beyond her professional responsibilities, Kaitlyn remains engaged in monitoring medical policy updates and evolving authorization requirements, ensuring that Chapman DME Billing remains a leader in accurate and efficient medical billing services. Her dedication to continuous learning and excellence in healthcare administration reflects her unwavering commitment to both patient advocacy and operational success.

Courtney is dedicated to optimizing operational efficiency by implementing best practices in billing, tracking, and reporting. Her proactive approach to claims resolution and process improvement helps minimize errors, reduce delays, and enhance overall revenue cycle management. She fosters strong communication with clients to ensure prompt resolution of billing issues, ultimately improving cash flow and client satisfaction.

Passionate about delivering the highest level of service, Courtney remains committed to staying current with industry regulations and evolving insurance policies. Her dedication to continuous learning and process refinement enables her to provide expert guidance and leadership in DME billing operations.

Outside of her professional responsibilities, Courtney values quality time with her husband and two sons. Her ability to balance precision-driven billing management with a strong personal commitment to patient care reflects her dedication to both professional excellence and meaningful connections.

With a strong background in healthcare administration, Regina has developed a deep understanding of insurance policies, billing procedures, and financial reporting. She is dedicated to ensuring accuracy and efficiency in account management, proactively addressing discrepancies, and streamlining processes to improve cash flow and minimize denials. Her ability to analyze account performance, implement best practices, and provide strategic guidance enables her to enhance operational efficiency while delivering exceptional service to clients.

Regina is committed to fostering strong client relationships through clear communication, problem-solving, and personalized support. She works closely with providers and billing teams to ensure timely resolution of account issues and compliance with evolving industry regulations. Her proactive approach to account oversight helps prevent billing delays and optimize financial outcomes for both clients and the organization.

Passionate about professional development and staying ahead of industry changes, Regina actively engages in continued education and training to refine her skills and enhance the services she provides. Her dedication to accuracy, efficiency, and client success makes her an invaluable asset to Chapman DME Billing.

Outside of her professional responsibilities, Regina enjoys staying informed on industry trends and policies while also valuing quality time with family and friends. Her ability to balance meticulous account management with a commitment to strong relationships reflects her dedication to both professional excellence and meaningful client support.